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History

Mail Boxes Etc. (MBE) is one of the world’s largest international franchising networks of postal, communication and support services for business activities and private customers. It is controlled by Fineffe, an Italian holding company belonging to the Fiorelli family.

Founded in San Diego, California (U.S.A.) in 1980, MBE was acquired in May 2009 by Mail Boxes Etc. Worldwide s.p.a, a newly formed subsidiary of Italy's Fineffe Group and already the largest international Mail Boxes Etc Master Licensees.

Together with “The UPS Stores” in the U.S.A. and Canada which share the same business concept, Mail Boxes Etc. is the largest franchise network of retail locations offering shipping, printing and business services.

Today, Mail Boxes Etc. has more than 1,400 stores operating in over 30 countries, posting an aggregate turnover of more than 400 million US Dollars in 2012.

MBE Worldwide s.p.a.’s chairman is Graziano Fiorelli, Paolo Fiorelli is the Chief Executive Officer. Graziano Fiorelli also serves as Chairman of Assofranchising, the Italian Franchising Association.

Milestones

1980 U.S. Mail Boxes founded by Gerald Aul, Pat Senn and Robert Diaz
Name changed to Mail Boxes Etc. USA
Herb Goffstein becomes president
Sells first franchise in Carlsbad, California
1981 Anthony W. DeSio becomes President
1982 Mail Boxes Etc. USA sells first area franchise
1986  Name changed to Mail Boxes Etc.
Becomes a publicly traded company
1988 First international location opens in Canada
Signs Canada as first master license agreement
1990 Grows to 1,000 franchise locations
1992 Signs ML agreement with Fineffe group for the start-up of MBE in Italy
MBE Signs master license agreements for United Kingdom and Australia
1993 Signs master license agreement for Latin America and Thailand
Grows to 2,000 franchise locations worldwide, Grand Opening of Pilot Store in Milan
1994 100th international MBE location opens in Canada
MBE Inc. establishes national media fund
First MBE store in Venezuela opened
1995 Launches first national ad campaign, "It's not what we do, it's how we do it"®
First MBE stores in France and New Zealand opened
1996 Grows to 3,000 franchise locations worldwide, Grand Opening of the 100th MBE store in Italy
1997 500th international location opens in Italy
Signs master license agreement for Central America
First MBE store in Colombia opened
Debuts company's new theme, "Making Business Easier. Worldwide,"®
CEO A.W. DeSio retires
1998 Signs master license agreement for Japan
First MBE store in Panama opened
Opens 3,000th location in the United States
1999 Introduces a new store design and décor package to its global franchise system with an updated floor plan, color scheme and high-impact graphics
First MBE stores in Japan and Austria opened
Fineffe controls 312 MBE stores in Italy; acquisition of 60% of MBE Spain with 17 existing MBE stores
2000 Opens 4,000th location worldwide
Opens stores in Sweden, Costa Rica, Ireland and the Republic of Korea
Signs master license agreements for the Dominican Republic, the Caribbean and Spain
2001 Signs master license agreements between MBE Inc. and Fineffe group for Germany
First MBE store in Norway opened
MBE acquired by UPS® (www.ups.com)
2002 Signs master license agreements for Malaysia
1,000th international location opens in Berlin being the pilot store for MBE Germany
2003 More than 3,000 Mail Boxes Etc. locations in the United States re-brand as “The UPS Store”
Fineffe group buys MBE Austria / Hungary (17 existing stores)
Parta sp. z.o.o. starts MBE activities in Poland
MBE customized POS-software “S@m” is implemented in Italy, Spain, Germany and Austria
First MBE intranet “MyMBE” is developed and set active in Fineffe countries
2004 Opens 5,000th worldwide location
Announces new master license agreement in Mexico with plans to expand to 300 stores in the Mexican market over the next 10 years
Fineffe opens MBE 100 in Spain
2005 Celebrates company’s 25th anniversary
Signs master license agreements for Russia
2006 Latin America operations expands with the opening of the first store in Brazil
MBE Canada rebrands as The UPS Store
2007 Named the Most Competitive Retailer for 2007 by National Retail Federation Foundation and Kanbay Research Institute (KRI)
Fineffe celebrates 500 active stores in Italy and the Grand Opening of MBE 100 in Germany
2008 Opens 6,000th worldwide location.
Fineffe controls 520 open MBE stores in Italy, 130 in Spain, 110 in Germany, 25 in Austria representing more than 50% of the network outside the U.S.
2009 MBE Worldwide s.p.a.; a newly found subsidiary of Fineffe group purchases the Mail Boxes Etc. international network making it the franchisor outside the United States, Canada and India
MBE ranks #1 in U.S. Entrepreneur magazine’s annual “Franchise 500,” in the postal and business services category for the 19th consecutive year and #8 among all franchise opportunities.
First TV-spot and cinema campaign in Fineffe owned countries.
 
 

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The MBE stores are run by independent entrepreneurs who operate under the MBE brand as a result of a franchising contract. Services in the affiliated stores could vary from location to location. MBE and Mail Boxes Etc. are registered trademarks, licensed by permission from MBE Worldwide s.p.a. All rights reserved.

I Centri MBE sono gestiti da imprenditori indipendenti che operano sotto il marchio MBE per effetto di un contratto di franchising. I servizi nei Centri affiliati possono variare a seconda dei punti vendita. MBE e Mail Boxes Etc. sono Marchi registrati e utilizzati per concessione di MBE Worldwide s.p.a. Tutti i diritti sono riservati

MBE Worldwide S.P.A.
Sede Legale: V.le Lunigiana 35/37 - 20125 Milano (IT) - Capitale Sociale € 171.430,00 i.v.
R.E.A. Milano N. 1818225 – Registro delle Imprese di Milano e Cod. Fisc./P.IVA 05393070965
Tel. +39 02 67.625.777 – fax +39 02 67.625.778